Frequently Asked Questions

Does EndoUndercover™ fit all makes and models of microscopes.

No. EndoUndercover™ fits several makes and models of microscopes but is dependent on a couple design considerations of your particular microscope. First the aperture centered in EndoUndercover™ is 2.6” in diameter. This will fit most microscopes if the lens housing tube projects at least 3/8” beneath the microscope body and there is no other object that projects downward into this plane. If your microscope has side handles that allow for positioning, rotate those up out of the plane of EndoUndercover™ if possible.

What microscopes has EndoUndercover™ been shown to fit?

Thus far, EndoUndercover™ has worked on different Zeiss™ and Global™ microscopes. It may fit on other microscope brands as well. Please see the previous question that address the parameters.

How does EndoUndercover™ stay attached to the microscope?

A zip tie is used to secure EndoUndercover™ to the lens tube housing. Please see the attached video on how to easily do this.

 What if I order and receive EndoUndercover™ and it doesn’t fit my microscope?

There is a 30-day money back guarantee if you are not satisfied with EndoUndercover™. The 30-day guarantee begins when the unit is shipped.The customer is responsible for return shipping costs and refunds will be credited to the credit card used for purchase 7-10 business days after receipt of the returned EndoUndercover™.

Why is EndoUndercover™ designed in this shape?

EndoUndercover™ was designed this way to provide maximum protection coupled with the highest level of ergonomics.

How to care for and clean EndoUndercover™?

Upon receipt of your Microscope Shield, please remove the product from the shipping package.
Remove the protective film barrier from other sides of the Microscope Shield.
Use a soft towel or sponge with warm, soapy water to cleanse the surface of the Microscope Shield.
Use a disinfectant such as Cavicide™ or another acceptable disinfectant to disinfect the Microscope Shield before initial use and between patient interactions.
Use a non-abrasive towel or lens wipe to ensure the Microscope Shield dries streakless and doesn’t get scratched.
The surface has a high polish and it susceptible to scratching with any abrasive object.